Privacy
Policy

This Privacy Policy describes how iptv-extreme.net ("we," "us," or "our") collects, uses, and protects information when you visit our website or use our IPTV streaming service.

By accessing or using our website, you agree to the practices described in this policy. If you do not agree with any part of this policy, please do not use our website or services.

We collect only the minimum information necessary to provide our service and respond to your inquiries. We collect information in the following ways:

Information you provide directly:

• Name — provided when you contact us via our contact form or WhatsApp.
• Email address — provided when you submit our contact form, used to reply to your inquiry.
• Message content — any details you include in your support or sales message.

Information collected automatically:

• Usage data — anonymous information about how visitors interact with our website, collected via Google Analytics (e.g., pages visited, time spent, general geographic region). This data does not personally identify you.
• Device and browser information — browser type, operating system, and screen resolution, collected automatically and anonymously by analytics tools.

We do not collect payment details directly. All purchases are handled through WhatsApp communication and third-party payment processors. We never store credit card numbers, crypto wallet keys, or any financial credentials on our servers.

We use the information we collect for the following purposes only:

• To respond to your messages, questions, and support requests.
• To process your subscription order and deliver your login credentials.
• To send you service-related communications (e.g., subscription confirmation or renewal reminders).
• To understand how visitors use our website so we can improve the experience (via anonymous analytics data).
• To comply with applicable legal obligations.

We do not use your information for unsolicited marketing emails, profiling, or automated decision-making.

We do not sell, rent, or trade your personal information to any third party.

We may share limited information only in the following circumstances:

• Service providers: Trusted tools that help us operate our website (such as Google Analytics for anonymous traffic insights). These providers are bound by their own privacy policies and are not permitted to use your data for their own purposes.
• Legal requirements: If required by law, court order, or governmental authority, we may disclose information to comply with our legal obligations.
• Business protection: To protect the rights, property, or safety of iptv-extreme.net, our customers, or others.

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our website is used.

What cookies we use:

• Analytics cookies (Google Analytics): We use Google Analytics to collect anonymous, aggregated data about website traffic and usage patterns. This helps us improve our site and content. The data collected does not personally identify you and includes information such as pages visited, session duration, and general location (country/city level only).
• Functional cookies: Basic cookies required for the website to function correctly, such as remembering your preferences during a browsing session.

Managing cookies: You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

By continuing to use our website, you consent to the use of cookies as described in this policy.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions (name and email): Retained for a reasonable period to manage your inquiry and provide follow-up support, then deleted or anonymized.
• WhatsApp communications: Messages exchanged via WhatsApp are subject to WhatsApp's own data retention policies. We retain these communications only as long as necessary for customer support purposes.
• Analytics data: Anonymous usage data collected via Google Analytics is retained according to Google's standard data retention settings (typically 26 months), after which it is automatically deleted.

When personal data is no longer needed, we securely delete or anonymize it.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

• Our website uses SSL/TLS encryption (HTTPS) for all data transmitted between your browser and our servers.
• Access to any personal data we hold is restricted to authorized personnel only.
• We do not store payment information on our servers.

While we take every reasonable precaution, no method of data transmission over the internet is completely secure. We cannot guarantee absolute security, but we are committed to protecting your information using industry-standard practices.

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions.
• Objection: You have the right to object to certain uses of your personal information.
• Portability: Where applicable, you have the right to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at iptv-extreme.net/contact-us/. We will respond to your request within a reasonable timeframe.

Our service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at iptv-extreme.net/contact-us/ and we will take steps to delete such information promptly.

Our website may contain links to third-party websites, including WhatsApp, Google, and payment processors. These websites have their own privacy policies, which we encourage you to review.

We are not responsible for the privacy practices or the content of any third-party websites. Clicking a link to a third-party site means you are leaving iptv-extreme.net and are subject to that site's terms and policies.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to reach out:

• Website: iptv-extreme.net
• Contact page: iptv-extreme.net/contact-us/
• WhatsApp: Available 24/7 for any privacy-related inquiries

We are committed to resolving any privacy concerns quickly and transparently.